Skip the Wait—Talk to Us Instantly.
We get it, phone calls aren’t always convenient. Whether it’s late at night, you’re low on airtime, or you just prefer a quick text, waiting on hold isn’t fun. That’s why we’ve upgraded our Live Chat feature to make getting help faster, easier, and stress-free.
What is LightNG Live Chat?
Our Live Chat is a real-time messaging tool that connects you directly with our support team. Instead of waiting on a phone call, you can chat with us just like you would with a friend, quick, simple, and available 24/7.
No more scrambling for airtime or worrying about long wait times. Whether you need help with payments, account issues, or any other inquiry, we’ve got you covered instantly.
How to Use LightNG Live Chat
Using our Live Chat is as easy as flipping a switch! Here’s how:
- Visit www.light.ng and log in.
- Tap the “Help Center” button at the bottom left of your screen.
- Type your message, tell us what you need help with.
- Get a response from our representative via chat or even a follow-up call if needed.
That’s it! No hold music, no stress, just instant support.
Stay Connected – We’re Here for You
We’re committed to making electricity payments effortless, and that includes making sure you always have a helping hand when you need one.
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